You will need to have the Adobe Acrobat Reader installed in order to view the PDF files. Acrobat Reader is free and available from www.adobe.com. It can be used as a free-standing program to read PDF files, and will also install plug-in support to allow you to view PDF files within Netscape and Internet Explorer web browsers. The program has several viewing options and zoom levels. Many will find the "fit to visible" zoom level most comfortable, but experiment to find the display that is best for you.
If you have installed Acrobat Reader, but PDF files do not download and appear in your web browser, then your web browser is probably not correctly configured to use Acrobat Reader. Additional help can be found on the Adobe website. Other help files for downloading, installing and configuring Reader can be found here.
Please run through the following checklist and make sure you are logging in correctly.
Are you a current subscriber? If you elected to subscribe to either the print or electronic-only versions of L&O, you are entitled to access L&O online. New subscriptions are posted to the website each week; if you are a new subscriber, your subscription may not have been entered yet.
Has your subscription lapsed? If your subscription has expired and was not renewed, you will not be able to log in to access the online issues. If you feel that this is in error and you have renewed, please contact the ASLO Business Office at firstname.lastname@example.org and we will be happy to check on this for you. If you have not renewed, we encourage you to do so so that you can continue receiving your membership benefits, including online access to L&O. Renewals may be submitted online by clicking here. As soon as your renewal has been processed by the Business Office, you will once again be able to enjoy L&O on line.
Please note: Although subscribers are given a grace period to renew their subscription at the beginning of the year, once your subscription has lapsed your access to the journals will be removed. your access to the member area will also be deleted if your membership lapses.
Have you set up online access yet? To access L&O online, you must first set up access. If you have not done so, go to the Login Setup page.
Have you entered your user name and password correctly?
Your default user name is your member ID number without the leading "P".
Your password is the one you chose when you set up access. Note that passwords are case-sensitive and must be entered exactly as you originally did.
When you set up your online access, you were asked to provide your member ID number, a password, and an email address in case of any problems. You can have your password sent to you via email as a reminder. Click here to request an email reminder of your access information.
Your library requested online access from a specific range of computer internet addresses. If you are asked to provide your member ID number and a password, then your computer was not among the addresses provided. Please contact your librarian, who may need to request additional addresses.
Click on the following to set up your individual online access, or for more information regarding institutional access.